HELP / FAQS

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Uni Swaddle

How long until my baby adjusts to the swaddle?

It can take up to a week for your baby to adjust to a new wrap.

What should my baby wear under the swaddle?

We suggest that infants be clothed in a light onesie prior to being swaddled to prevent overheating. Please check with your pediatrician for specific advice

When should I stop swaddling?

Pediatricians recommend you stop swaddling when your baby can roll over from back to stomach. Please consult your pediatrician prior to use.

How does the swaddle hold up in the washing machine?

Our products are designed to be durable through multiple washes. We recommend wash in cold water, and line dry or tumble dry low. Don't forget to close fastener tabs before washing!

What does GOTS certified mean?

The Global Organic Textile Standard (GOTS) certification means that the certified products are organic, and free of harmful chemicals and dyes. All workers along the supply chain are paid fair wages and facilities are inspected for adherence to standards.

Orders & shipping

How do I return my order?

If you would like to return your order, please contact us at support@unibabyorganics.com Make sure to include the order number and the reason for the return and we will process it. If you have any questions about the return process, please contact our customer service team for assistance. We hope that you are completely satisfied with your purchase, but if you are not, we are here to help.

All orders can be returned within 30 days.

Once we have received the order return, the refund will be processed within 14 business days.

Are there any shipping costs?

We currently offer free shipping on all orders.

Can I still change my order?

If you want to change your order, please send us an email to support@unibabyorganics.com. We will see what is still possible.

How can I track my order?

As soon as your order is shipped we will send you a track & trace code by email. This way you can track your order.

Keep in mind that it can take up to 48 hours before the track & trace is available. Can't track your package after 48h? Please send us an email to support@unibabyorganics.com and we will contact the shipping company.

How long does shipping take?

All orders ship within 2-3 business days. Uni Swaddles arrive within 2-4 business days once shipped. Clothing items and other partner products may ship separately and are subject to different processing and shipping times, typically within 14 business days.